In most provinces, confidential information is protected communication between a psychologist and their clients. However, if you request insurance reimbursement for psychological services (or any other health service) some confidential information will be communicated to the company to process the claim. In general, identifying the patient, the diagnosis, and the dates of treatment sessions is required for reimbursement. Beyond that, information is generally protected. You should consult your insurance company or EAP to determine what information is typically requested.